We recognise that the privacy of your personal information is important to you. It’s also important to us that you have confidence in us to handle your personal information responsibly.
Depending on the context, we may collect information (such as names, addresses, contact information, order information and payment information) of:
• visitors to the website;
• subscribers to the newsletter;
• participants in an online survey or competition;
• those people who transact with us to purchase goods.
If you object to us using your personal information in the manner above, please let us know by emailing [email protected], and we will use reasonable endeavours to accommodate your request though we may retain such information as is reasonably necessary (e.g. details of an order) and any de-identified information. If we do comply with your request, or you provide us with inaccurate or incorrect information, we may not have sufficient information to conduct our business and we may be limited in the ability to sell our goods to you or respond to your inquiry or request. In the case of promotional material, we will remove your name from our distribution list where requested to do so. Otherwise, you will be taken to have consented to our using that information:
• to process sales orders;
• to send you news, information about our activities and general promotional material which we believe may be useful to you, by e-mail or other means;
• to monitor who is accessing the website, using services offered on the website;
• to profile the type of people accessing the website.
We only otherwise seek personal information that is required to enable us to facilitate your purchase, deliver your goods and to stay in touch with you. We treat all of your personal information as private, only releasing details to our service providers and to other third parties on a “needs to know” basis. However, we will provide your delivery details to our couriers.
If you have any concerns about the security or accuracy of your personal details stored with us, please contact our Privacy Officer on 1300 574 406 or at [email protected]