Shipping

**Important update re COVID-19. We are doing our best to dispatch all orders received prior to 10am on the same day. All orders received after 10am will be dispatched the following day. We are monitoring the situation closely and will continue to send orders while we still can.**

How much will shipping cost?

The Australian Superfood Co uses a number of couriers both nationally and internationally, including Australia Post and Couriers Please. At checkout there are three freight options:

  • Warehouse pickup: Free. Please see below for when your order will be ready for collection.
  • Regular shipping: $8 for orders under $100. Free for orders over $100 (excluding wholesale orders). Standard freight is not tracked. If you would like to track your order and/or upgrade to express shipping, please select express shipping at checkout. Free shipping is not available with any other offer.
  • Express shipping: $15

These freight options are only available to full paid customers within Australia (not wholesale) and will not be applied with other offers. All International orders (both retail and wholesale) will incur a shipping fee. International freight will be calculated at checkout.

What payments methods do you accept?

We accept payment via PayPal, Visa or MasterCard.

We process our credit card payments with Eway- Australia’s leading payment gateway. Your personal information is encrypted and securely processed without you leaving the security of our website.

All wholesale orders will incur a 1.5% surcharge for credit card purchases.

I have selected warehouse pickup. When will my order be ready for collection?

Our warehouse is located at 35/6-14 Wells Rd, Oakleigh VIC Australia 3166. It is open Monday – Friday 9am – 4pm, excluding public holidays. We will be in touch once your order has been processed and is ready for collection.

As a general rule, orders placed:

  • Before 12pm, next business day pickup is available between 9am-12pm, Monday to Friday.
  • After 12pm,  pickup will be available the following working day after 12pm, Monday to Friday.